Holly Residential Care Center Recognized with 2024 AHCA/NCAL Silver National Quality Award

Eugene, Oregon – Holly Residential Care Center has been recognized as a 2024 Silver – Achievement in Quality Award recipient by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The award is the second of three distinctions possible through the AHCA/NCAL National Quality Award Program, which recognizes organizations that meet progressively rigorous standards of performance to further improve the lives of residents and staff in long term care.

“Earning the Silver award is an incredible honor for our team,” said Robin Nicholson, Senior Executive Director of Holly Residential Care Center. “This achievement underscores our dedication to enhancing the quality of care and services we provide to our residents every day. We are proud of our progress and look forward to continuing our journey towards excellence."

The National Quality Award Program has three progressive levels: Bronze, Silver, and Gold. At the Silver level, recipients have met the criteria for the Bronze award and can now move on to the final and most prestigious level of the program, the Gold – Excellence in Quality Award. Trained examiners review each application to determine if the center has met the demands of the criteria.

Data shows, Silver and Gold awarded providers outperform the rest of the nation. Holly Residential Care Center has improved outcomes in key areas, including quality resident care, and customer and workforce satisfaction. As a result, residents experienced fewer hospital admissions/readmissions, less falls, and less antipsychotic use.

“Earning the Silver award is no small feat, and Holly Residential Care Center has demonstrated exceptional commitment to quality improvement,” said Cathy Bergland, AHCA/NCAL National Quality Award Board Chair. “This recognition is a clear reflection of their hard work and unwavering focus on delivering superior care and service to residents and staff.”

The National Quality Awards will be presented during Delivering Solutions 24, the AHCA/NCAL Convention & Expo, October 6-9, 2024, in Orlando, Florida. ​

The 2024 National Quality Award Program is sponsored by AHCA/NCAL Associate Business Members: PharMerica, Prevail by First Quality, SnapCare, HealthCap, and MatrixCare.

ABOUT Holly Residential Care Center

Holly Residential Care Center opened it doors in Eugene, Oregon in 1999 with the mission of serving individuals with significant traumatic brain injury or physical/cognitive disabilities. Holly Residential is owned and operated by ‘Ohana Ventures, a pacific northwest-based company with senior living communities in Oregon and Idaho. Through their mission and core values, Holly Residential Care Center is a dynamic and thriving residential care community that effectively demonstrates collaboration, integrity, and servanthood. Holly Residential Care Center has been the recipient of a 2023 Bronze National Quality Award and a 2024 Pinnacle Best in Class Award for customer service.

ABOUT AHCA/NCAL
The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers, and homes for individuals with intellectual and development disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day. For more information, please visit www.ahcancal.org.